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New Voice Media Call Center Services Hosted VoIP Phone Systems

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New Voice Media Call Center Services Hosted VoIP Phone Systems

Help desk software

A great help desk is at the heart of great customer support. Help desk software enables support agents to track, prioritize, and solve customer support tickets.

But Zendesk is more than just help desk software; it’s a customer service and engagement platform that offers omnichannel support. That means that customer interactions across phone, chat, email, social media, and any other channel you can imagine come together, all in one place.

Zendesk helps streamline customer support with time-saving tools like triggers and automations. It’s intuitive and easy to use because it’s built with both customers and support desk agents in mind.

Because great customer support starts with the right tools. And with Zendesk, you've got everything you need to build the best customer experience possible.

    Service desk software is for all types of teams and companies

  • Enterprises

    Companies like Expedia, Tesco, and Vodafone have implemented Zendesk’s help desk software to provide innovative support at scale.

  • SMBs

    Washio and other small businesses like Baublebar and charity: water use the Zendesk ticket management system to offer customer service for their growing businesses.

  • Retailers

    Shopify scaled ticket support operations for its e-commerce business using Zendesk.

  • HR Teams

    UTI, John Lewis, and other HR teams use Zendesk to provide streamlined, responsive help desk support software to their employees.

  • IT Teams

    Zendesk powers the IT Help Desk at Xerox, allowing employees to get quick IT help.

  • Educators

    The UCLA department of Psychology supported 200 staff members with a two-person team using Zendesk software.

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