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Cloud Based Call Center Phone Systems VoIP And IP Networks

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Cloud Based Call Center Phone Systems VoIP And IP Networks

Online Ticketing System

What is a ticketing system?

A help desk ticketing system (support ticket system) is help desk software that collects all your customer support requests from various channels and manages them from one place.
Zendesk is an omnichannel ticketing system that is a shared inbox for all your customer inquiries. No matter what channel your customer uses to contact your business, your agents always have a complete view of your customer and their journey.

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