Ergo Chef provides a 30 day money back guarantee on all purchases
made on www.ergochef.com. The product must be new and in box as
received when purchased.
If your product was a gift or you bought the wrong product you can
exchange the unused merchandise in its original box up to 60 days
after purchase for another item of same or greater value. If it’s
for an item of greater value we shall process the difference on
your credit card, plus applicable shipping costs.
If you purchased a new item and believe it to be defective you can
follow our Warranty Policy and contact customer service for a
Return Authorization Number (RA#). Email
firstname.lastname@example.org We will reply within 24-48 working
hours (M-F 8:30am 5pm Eastern Standard Time USA.)
Note: Shipping costs for any returns are the responsibility of the